For **customer service related to Star printers**, you can contact Star Micronics through several official channels depending on your location and needs:
– **Technical Support and Service for Star Micronics POS Printers:**
Visit their technical support center to find manuals, drivers, troubleshooting guides, or submit a support ticket. You can also call their support team directly for expert help to resolve printer issues quickly and keep your hardware running optimally[1].
– **For customers in the United States (Star Micronics America):**
Call the general office at **(848) 216-3300** for sales or support inquiries. Technical support specific phone lines are:
– English: (848) 216-3304
– Spanish: (848) 216-3301
You can also reach out via live chat on their website or submit tickets online[2][5].
– **For others in Europe, Middle East, Africa (EMEA):**
Contact Star EMEA Technical Support by phone at **+44 (0)1494 471111** or via email and web chat available on their regional website. They provide support for sales, technical assistance, product integration, and warranty[3].
– **Star Holdings Customer Service (general inquiries, orders, warranty):**
Call **800-264-7827** (option 1 for customer service; option 2 for technical service) or email **salessupport@starholdingsgrp.com**. This applies mainly for general customer service including parts ordering and chain account support in the U.S.[4].
When contacting support, have your printer model, serial number, and any relevant purchase/sales information ready to speed up the assistance process. If your Star printer requires repair, in many cases, you should first contact the seller or point of purchase[2].
**Summary of Key Contacts:**
| Region | Contact Number | Email | Notes |
|———————–|————————|———————————-|——————————–|
| USA (Star Micronics) | (848) 216-3300 | Available on website | Sales & support |
| USA (Technical Support)| (848) 216-3304 (Eng) | — | Star Micronics POS printers |
| EMEA | +44 (0)1494 471111 | Via web/email on Star EMEA site | Sales, support, warranty |
| Star Holdings (US) | 800-264-7827 (opt 1/2) | salessupport@starholdingsgrp.com | Customer service & technical |
This ensures you get connected to the appropriate service team promptly for any Star printer-related issues or inquiries[1][2][3][4][5].