The primary phone number to reach Hewlett Packard (HP) customer service for general support is 1-877-656-7058, and another commonly used number is 800-474-6836, which has a high success rate of connecting customers with a real person quickly, with average hold times under 1 minute[1]. For HP consumer sales support, you can also call 888-999-4747 (available daily from 9 am to midnight EST)[3].
If you require support for Hewlett Packard Enterprise (the business division), you should contact 888-342-2156 or 703-733-3673 for customer service inquiries[2].
HP offers multiple support options including phone assistance, online help, order status checks, product warranty, and technical support through their website[3]. They encourage having your device serial number and personal info (name, phone, email) ready to identify you during the call[1].
For fastest service, calling on Sunday is recommended as hold times tend to be shortest then[1][4]. Users have reported mixed satisfaction with HP customer service, with an average rating of 1.6 out of 5 on one review aggregator, so patience may be necessary during support interactions[1].
In summary:
– General HP Customer Service: 1-877-656-7058 or 800-474-6836
– HP Sales Support (Home customers): 888-999-4747
– HP Enterprise Support: 888-342-2156 or 703-733-3673
– Best call times: Sunday (lowest wait times)
– Have serial number, name, and contact info ready
– Online help available at HP website for order and warranty support
This information covers both HP consumer and enterprise customer service contacts from recent data[1][2][3][4].