Fanatics customer service can be reached primarily by phone, with the main toll-free number being **855-438-9701** for general support. This line offers digital assistance and access to live representatives, typically with an average hold time of up to 3 minutes[1]. Another commonly used phone number is **855-438-0679**, available 24/7, and the company also supports international callers at 1-904-685-7842[2]. Fanatics Authentic, a related service, has a separate customer service phone number: **866-578-9115**[3].
Additional support channels include:
– **Live Chat:** Available 24/7 through the Fanatics website for immediate help with automated or live representatives during specific hours[2].
– **Email:** For less urgent or more detailed inquiries, you can email Fanatics at support@contactanycelebrity.com or for Fanatics Authentic at privacy@fanatics.com[2][3].
– **Social Media:** Assistance may also be obtained via comments or messages on platforms like TikTok[2].
Consumers report mixed experiences, with an overall customer satisfaction rating of 2.3 out of 5. Most issues are handled by phone, with common queries relating to orders, shipping, returns, and replacements[1][3].
When calling, be prepared to provide identifying information such as your first and last name, email, order ID, or tracking number to verify your identity[1].
In summary, telephone support is the main route for Fanatics customer service, supported by live chat, email, and social media options. Expect some wait times depending on the day, with Sunday generally having the shortest hold times[1][4].