If your HP printer is connected to Wi-Fi but shows as offline, the most common fixes are to restart your printer, computer, and router, then check printer settings such as the network connection, printer status, and print queue. Running HP’s Print and Scan Doctor tool and setting a manual IP address for the printer can also resolve connectivity glitches and misconfigurations.
Key troubleshooting steps include:
– **Restart all devices:** Turn off the printer, unplug it, restart your computer and router, then turn the printer back on[1][3][5].
– **Check Wi-Fi connection:** Ensure the printer’s wireless light is solid (not blinking), indicating a strong Wi-Fi connection. If blinking, move the printer closer to the router or fix interference[3].
– **Run HP Print and Scan Doctor:** This diagnostic tool scans and repairs various connectivity and driver-related issues[1][4][5].
– **Set a manual IP address:** Sometimes assigning a fixed IP to your printer prevents network conflicts that cause it to appear offline[1][4].
– **Check print queue and driver status:** Clear any stuck print jobs, update or reinstall printer drivers, and ensure the printer is set as the default device[2][5].
– **Disable “Use Printer Offline” mode:** On Windows, make sure the option to use the printer offline is unchecked in the printer queue settings[5].
Weak or unstable Wi-Fi signals can cause the printer to disconnect temporarily even if it shows connected, so ensuring a strong and stable wireless network is critical[2][3]. If these steps fail, contacting HP support may be necessary for further guidance[5].