An HP printer showing as **offline** typically means the computer is not able to communicate with the printer. To fix this, you should:
– **Check the printer connection:** Ensure USB cables are securely connected or the printer is connected to the correct Wi-Fi network if wireless[1][3].
– **Restart your devices:** Power off and unplug the printer, restart your computer and router, then turn the printer back on[1][5].
– **Set the printer as default:** In your computer’s Control Panel or Settings under “Devices and Printers” or “Printers & scanners,” right-click your HP printer and choose “Set as Default Printer” or turn off “Let Windows manage my default printer” then set it manually[1][2].
– **Check the printer queue and status:** Open the print queue and cancel any stuck print jobs; also ensure “Use Printer Offline” is not checked[1][4].
– **Run HP diagnostics:** Use the HP Smart app’s “Diagnose and Fix” tool to identify and repair issues[2].
– **Update or reinstall printer drivers:** Outdated or corrupted drivers can cause offline status; removing and reinstalling the printer in Windows Settings can help[3][4].
These steps address common causes like connectivity problems, incorrect settings, driver issues, and print spooler problems that make the printer appear offline[3]. If these don’t help, contacting HP Support is recommended for further assistance[2].