You can contact Afterpay customer service primarily by calling their toll-free phone number at **+1 (855) 289-6014** to get live expert assistance with account, payment, refund, or app issues[1].
Additional contact options include:
– Messaging through the **Help section of the Afterpay App**, where you can request a callback or instant support; this is often the fastest option and is available 24/7[3][4].
– Using the **Afterpay Help Center** on their website, which includes FAQs and a contact form for personalized assistance if you don’t have the app[1][2][4].
– Emailing for general inquiries to **info@afterpay.com**; for media or investor relations, there are separate dedicated emails[1].
For legal or dispute-related matters, Afterpay requests emails to **uslegal@afterpay.com** including your account info and details of the dispute[1].
Afterpay also maintains official social media accounts (Facebook, Instagram, Twitter) where you may reach out, though direct customer service is primarily handled via phone, app messaging, and email[1].
Their customer service hours for callbacks are generally daytime (8am–5pm CT), with the app messaging available 24/7, though offices are closed on Good Friday and Christmas Day[3][4].
This combination of phone, app, email, and online help center provides multiple channels to resolve most customer issues efficiently.