To **contact Direct Express customer service**, the primary and most recommended phone number is **1-888-741-1115** for cards starting with 5332, available 24/7[2][3][4][5].
If your card starts with 5115, you should call **1-866-606-3311** instead[3][5]. Other numbers include:
– Hearing impaired: **1-866-569-0447** (or 1-800-325-0778 for cards starting with 5115)[1][2][5]
– International calls: **1-765-778-6290** (or 1-661-6006-3311 for cards starting with 5115)[1][2][5]
Direct Express customer service handles inquiries such as reporting lost or stolen cards, balance checks, PIN changes, transaction history, complaints, and questions about card usage including international use[2][5]. Calls often experience wait times longer than 30 minutes, especially on Fridays, with shorter waits on Sundays[1].
Be ready to verify your identity with information like your Social Security number, full name, or phone number during the call[1].
If you prefer email, the best contact is **depodxmobileapplicationresponse@comerica.com**, though the majority of customers use the phone numbers for support[1].