The main **Hewlett Packard (HP) customer service phone numbers** are:
– **800-474-6836**: This is considered the best general customer service number for HP, with 74% of customers successfully reaching a live person. The average hold time is less than 1 minute, and typical call duration is about 9 minutes[1].
– **877-656-7058**: Another HP customer service phone line to directly speak with a representative[1].
– **800-752-0900**: A 24/7 call center number often used for returns, repairs, warranty claims, tech support, and billing issues. Customers report some difficulties navigating automated prompts but this is one of HP’s main contact numbers[3].
Additional contact options and service hours:
– For **business customers**: 866-625-0242, Monday to Friday, 8 am – 8:30 pm EST[2].
– For **home customers**: 888-999-4747, daily 9 am – midnight EST[2].
– Online support includes order status, returns, technical help, warranty registration, manuals, and chat with specialists through HP’s official website[2].
HP customer service is primarily accessed by phone (98%), but overall customer satisfaction ratings are low, with an average of 1.6 out of 5 reported by consumers[1].
If you need technical support for Hewlett Packard Enterprise products (which is a different division), the phone number is 1-800-633-3600 available 24/7 for contract customers in the US and Canada[4].
To summarize:
| Service Type | Phone Number | Availability | Notes |
|———————|——————|—————————-|——————————–|
| General HP Support | 800-474-6836 | Usually quick answer | Best phone for general queries |
| Alternate Support | 877-656-7058 | Direct line | Speak to customer rep |
| 24/7 Support | 800-752-0900 | Any time | Tech, returns, warranty |
| Business Customers | 866-625-0242 | M-F 8 am – 8:30 pm EST | Sales and support |
| Home Customers | 888-999-4747 | Daily 9 am – 12 am EST | Sales and support |
| HP Enterprise Tech Support | 1-800-633-3600 | 24/7 for contract holders | For HPE products |
For best results, have your product serial number, order number, or account info ready when calling[1][3].
If you prefer online help, HP’s official customer service website offers a variety of self-serve tools and chat options[2].