The HP Envy 5530 often fails to connect to Wi-Fi because it only supports the **2.4 GHz wireless band**, not 5 GHz. If your router uses a dual-band network and both 2.4 GHz and 5 GHz bands share the same network name (SSID), the printer can get confused and fail to connect[1][2][4].
To resolve the issue, try these steps:
– **Ensure your Wi-Fi network is 2.4 GHz** or that the 2.4 GHz and 5 GHz networks have different SSIDs so you can explicitly connect the printer to the 2.4 GHz network[1][4].
– **Restart your printer, computer/device, and router/modem**: Turn them off, wait about 10–30 seconds, then power them back on to refresh connections[1][3].
– **Restore network settings on the printer**: Use the printer’s control panel to select “Restore Network Defaults” from the wireless or settings menu to clear any incorrect network configurations[2][3].
– **Use the wireless setup wizard** on the printer to reconnect to the correct 2.4 GHz network, entering the correct Wi-Fi password[3].
– **Update the printer firmware** by downloading the latest updates from HP’s support website, as firmware issues can cause connectivity problems[2][3].
– If your router is dual-band and both networks share a name, configure your router to assign **different SSIDs** to 2.4 GHz and 5 GHz bands for easier printer connection[4].
– Check for any firewall or security settings on your computer or network that might block the printer, and temporarily disable them to test the connection[3].
– If all else fails, **perform a factory reset** on the printer to reset all network settings and try setup again[3].
If your printer previously worked on a different network but now doesn’t connect to the new Wi-Fi, these steps address the most common causes and fixes reported by other users[1][4][5].
In summary, focus first on confirming and connecting to the 2.4 GHz band explicitly, restarting devices, resetting network settings on the printer, and updating the firmware. This usually restores Wi-Fi connectivity for the HP Envy 5530.