If you need help with the HP OfficeJet 4630 printer, common issues include connectivity problems, especially when using Windows 11, and the printer appearing offline or not printing/scanning.
To troubleshoot:
1. Use the HP Print and Scan Doctor tool by downloading and running HPPSdr.exe on your PC. This tool can diagnose and fix many printing and scanning issues by checking connectivity and driver problems[2].
2. For Windows 11 users, some have reported having to reinstall software each time the printer is plugged in via USB and to uninstall the fax component to get printing working. This suggests driver compatibility issues, so ensure you have the latest HP drivers specifically for Windows 11 installed[1].
3. If the printer shows “error” or “offline” status, try uninstalling and reinstalling the printer software, restart the printer and PC, and run the HP Print and Scan Doctor[2].
4. Make sure printer firmware is up to date and cables are securely connected.
If problems persist after these steps, consider reaching out to HP Support or the HP Community forums for personalized assistance[2].