hp printer cannot connect to wifi

If your HP printer cannot connect to Wi-Fi, here are the key steps to troubleshoot and fix the issue:

1. **Restart the Printer and Router**: Power off both devices completely and wait about 30 seconds before turning them back on. This can clear temporary conflicts between the printer and router[1][3].

2. **Check Wi-Fi Network and Credentials**:
– Ensure your printer and computer are connected to the *same Wi-Fi network*.
– Confirm the network name (SSID) and password are entered correctly on the printer.
– Navigate the printer’s control panel to *Wireless Setup Wizard* to select your network and enter the password[1][3].

3. **Reset Network Settings on Printer**:
– On the printer’s control panel, reset wireless or network settings to clear any misconfiguration.
– Reconnect by selecting your Wi-Fi network again and entering the password[3].

4. **Verify Printer Wireless Status Lights**:
– If the wireless light is off or not stable, the printer is not connected.
– Press the wireless button to enable or reconnect Wi-Fi; a stable blue light usually means successful connection[2].

5. **Router Considerations**:
– If you have a dual-band router (2.4 GHz and 5 GHz) and both bands share the same SSID, rename one band because HP printers may fail to connect if SSIDs overlap[4].
– Place the printer close to the router to ensure a strong signal.

6. **Reinstall Printer Software**:
– Uninstall and reinstall the HP Smart App or printer drivers on your computer to refresh the connection setup[3].

7. **Power Drain Procedure** (if problem persists):
– Turn on the printer, then disconnect the power cord from the printer and the wall outlet.
– Wait 2-3 minutes.
– Press and hold the printer’s power button for 30 seconds to clear residual power.
– Reconnect power directly to a wall outlet (avoid surge protectors or extension cords)[4].

Following these steps systematically usually resolves common Wi-Fi connectivity issues with HP printers[1][3][4]. If problems continue, checking the printer’s manual or HP support for model-specific advice may help.