The HP Smart app searches for printers primarily over your local network connection (Wi-Fi or wired network). When you start the app and try to add or manage a printer, it looks for available HP printers connected to the same network or linked via USB. If the app gets stuck on “searching for printers,” it often means your printer is not properly connected or discovered on the network[1][3].
Key points about HP Smart searching for printers:
– **Connection method:** The app detects printers that are on the same Wi-Fi network or connected via USB. It uses protocols like AirPrint or HP’s own network discovery to find them[1][5].
– **Troubleshooting stuck search:** If the app is stuck on “searching for printers,” common solutions include:
– Ensure the printer is powered on and connected to the Wi-Fi network.
– Press and hold the wireless button on the printer to enable network discovery or restart the printer and router[3][4].
– Use the WPS button on your router and printer for easy wireless setup if supported[3].
– Uninstall and reinstall the HP Smart app or the printer software on your device[2][5].
– Remove printer queues and add the printer again manually from your device’s printer settings, selecting AirPrint if available (for Mac)[5].
– **Network issues:** Failure to detect printers can be due to Wi-Fi network problems, firewall restrictions, or the printer not being properly configured on the network[2][4].
– **Alternative setup:** If the app cannot find the printer automatically, you can sometimes connect your device directly to the printer’s temporary Wi-Fi network (HP Setup network) to configure it[4].
In summary, HP Smart searches for printers by scanning your current network for compatible HP devices. Problems with searching often relate to network connection issues or printer configuration, which can be addressed via wireless button resets, reconnecting to Wi-Fi, or reinstalling app/software[1][2][3][4][5].