For Konica Minolta technical support, the main contact options depend on your role and product type:

– **Authorized Field Technicians and Support Management**: Toll-free direct hotline support is available but requires prior completion of relevant training programs on the product model. This support focuses on technical issues and is accessible by calling the KMBS Solutions Support Division hotline at **(800) 456-6422**[1][2].

– **Sales Personnel**: Support for sales questions is handled through voicemail or online resources. They can consult the ‘Support & Troubleshooting’ link on MyKonicaMinolta.com or leave a detailed voicemail message, which will be responded to within 2 business days[1].

– **General Client Service and Maintenance Support**: For service, maintenance, or support questions related to Konica Minolta technologies, you can contact the **Global Client Services** team at **1-800-456-5664**. Have your equipment serial numbers handy for faster assistance[4].

– **Konica Minolta Sensing Products** (e.g., measurement devices): Call **+65 6895 8681** for pricing and details on repair and tech support packages. They provide service by phone, fax, or email and advise consulting the user manual or application engineers for calibration advice[3].

– **Authorized Resellers**: May contact the Solutions Support Division for technical issues or contact local Konica Minolta branches or authorized dealers for end-user software support[2].

In summary:

| User Type | Contact Method | Phone Number |
|———————————-|———————————————|——————–|
| Authorized Field Technicians | Toll-free hotline via KMBS SSD | (800) 456-6422 |
| General Client Service & Support | Konica Minolta Global Client Services team | 1-800-456-5664 |
| Konica Minolta Sensing products | Repair & Tech Support Center | +65 6895 8681 |
| Sales Personnel | Voicemail and online support resources | N/A |

For additional support, resources such as the online knowledge base are available 24/7 on MyKonicaMinolta.com, and contacting your local authorized dealer is recommended for end-user support[1][2].

If you need help with software licensing or specific SEC product issues, separate online forms and procedures exist, often requiring contacting authorized resellers or KMBS directly[2].