You can contact **Mediacom customer service** primarily by calling **1-855-633-4226**, which is available 24/7 for support with internet, TV, billing, and technical issues[1][2][3]. For sales or subscribing to new packages, another number is **(833) 758-2062**[2].
Additional customer service options include:
– **Online chat** for instant help with account and service questions[1][4].
– **Text support** at 66554 for quick device and service answers[4].
– Returning equipment by mailing to a Mediacom location or requesting a return box by emailing totalcare@mediacomcc.com[2].
– Finding local store locations for in-person assistance[4].
– Social media channels for customer interactions[4].
If you have complaints unresolved by customer service, you can escalate them by mailing Mediacom’s legal department or contacting local/state consumer protection agencies, depending on your location[3].
For electronic bill payments or auto-pay management, you can either use your online Mediacom account portal or call the customer service number 1-855-633-4226. Cancellation of automatic payments requires advance notice as specified by Mediacom’s terms[5].
In summary, the key customer service phone numbers are:
| Purpose | Phone Number |
|————————|——————-|
| General Support | 1-855-633-4226 |
| Sales & New Subscriptions | (833) 758-2062 |
| Technical/Text Support | Text 66554 |
Services are available 24/7, and assistance includes billing, technical support, account help, equipment returns, and sales inquiries[1][2][4].