If your printer is not working, start by performing a **hard reset**: turn off the printer, unplug it for a few minutes, then plug it back in and turn it on. This often resolves basic issues[1][3]. Next, ensure:
– The printer is **powered on** and all cables are securely connected (USB, power, or network cables)[2][4].
– The printer has **paper loaded correctly** with no jams or torn sheets[2].
– The printer is connected to the same Wi-Fi network as your computer if using a wireless printer, and the network is functioning[2][3][4].
– Check the **printer queue on your computer**: clear any stuck or incomplete print jobs and ensure the printer is not set to “Pause Printing” or “Offline”[2][3][4].
– Confirm the correct printer is **set as the default** printer on your computer[3][4].
– Make sure your printer driver is **up to date** or reinstall the driver, especially after any operating system updates[4].
If the printer still does not respond, try running an extended **printhead cleaning cycle**, particularly if prints are faint or smeared, or if you recently installed a new cartridge, confirm protective seals were removed and that the cartridge vent is clear[1].
For Windows users, you can also try clearing the **print spooler files and restarting the spooler service** to fix stuck print jobs or connection problems[5].
If all these steps fail, there may be a hardware fault or more complex issue requiring professional repair or contacting the printer manufacturer’s support[1][2][4][5].