Your Pantum printer may not be printing due to several common issues:
– **Paper Jam or Cover Not Closed Properly**: If the LED1 red light is on constantly, this usually means a paper jam or the top cover isn’t fully closed. Check for jammed paper and ensure the cover is properly shut[1].
– **Paper Out or Paper Feed Failure**: If LED1 red light is flashing, the printer might be out of paper or failing to feed paper correctly. Add paper to the tray, check the paper size and alignment, and clean the pickup roller to improve feeding[1].
– **Toner Cartridge Issues**: An orange LED2 light indicates problems with the cartridge. If it’s steady orange, try reinstalling the cartridge or ensure the seal on a new cartridge has been removed. A flashing orange light signals low toner, meaning you need to replace the cartridge soon[1].
– **Printer Errors**: A red LED2 light means a serious error. Restart the printer, and if problems persist, contacting Pantum support might be necessary[1].
– **Connection or Driver Problems**: For Windows users, especially Windows 10, issues with drivers or wireless connection can cause the printer not to print. Try running the Windows printer troubleshooter, update or reinstall the printer driver, and ensure your printer is properly connected to your device or Wi-Fi network[2].
– **Flashing Green Light on Some Models**: A flashing green light on models like Pantum P2500W or P2502W can also stop printing. There are specific quick fixes available for this issue[3].
To resolve your issue, follow this checklist:
1. Check LED status lights on the printer to diagnose error type[1].
2. Ensure no paper jams and cover is closed properly[1].
3. Verify there is paper loaded correctly and clean the paper pickup roller if needed[1].
4. Check toner cartridge installation and toner level[1].
5. Restart the printer[1].
6. Run Windows troubleshooter and update/reinstall printer drivers if connected to a PC[2].
If the problem remains unresolved after these steps, consider reaching out to Pantum support or consult specific model troubleshooting videos for more targeted assistance[1][3][2].